Page 1 of 1

when i change my account password

PostPosted: Tue Mar 01, 2016 2:53 am
by wwssjj521
when i change my account password , the website said that 'An email was successfully sent to my mail',
but i had wait for a long time ,and i had done it not only once.

could u tell me why my mail cannot get the authentication mail? and what should i do?

Re: when i change my account password

PostPosted: Tue Mar 01, 2016 6:45 pm
by Pottu
Please add "[email protected]" to your contacts or white/safe list.

Re: when i change my account password

PostPosted: Wed Mar 02, 2016 3:56 am
by wwssjj521
Pottu wrote:Please add "[email protected]" to your contacts or white/safe list.


yea, i had done that! but can not get the mail also