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Account Ingame email change

PostPosted: Thu Mar 03, 2016 2:10 am
by Ormylar
Hello Nostalrius staff, just a few questions regarding account e-mail.

First off, I'm not sure if I changed my e-mail for my nostalrius account, but even so, I wanted to make sure it's set to the one I want (not posting e-mail here for security reasons). Is there any easy way to check? I'm suspecting it's still the first e-mail I put in when I first registered to this server many months ago.

I recently changed my internet service provider. The old one, I had an e-mail attached to it that I no longer have access to since I switched. By my own fault, I forgot to make sure if my e-mail on my nostalrius account is my first one or my second one. Is there any possible way for me to change my e-mail to a different e-mail if I'm unable to access my old e-mail?

Jalantha is my character name on the PvE server.

Thank you for your time and effort.

Re: Account Ingame email change

PostPosted: Thu Mar 03, 2016 3:25 pm
by Nelythia
Gamemasters don't provide any information about accounts.
This includes recent IP's, accountnames, passwords, emails and anything else related to account information.

Currently there is no way to change the email, or attach one if your account was created before that got introduced.

Usually an internet provider offers you to change, or asks you to do it, your email account to a freemail one.

Try to contact your former providers support and ask if they can still convert it for you.

Re: Account Ingame email change

PostPosted: Sat Mar 05, 2016 6:53 pm
by Ormylar
Good to know, thank you for the reply. :)