Account Closed?

[pavelsullivan]

Hi, I was just switching between characters, and suddenly every single one of my accounts and characters says the account is closed? Could you let me know if this is just a server error? It happened a few minutes ago.

I have individual accounts for each class I play (I am OCD, so I want my "main" of that respective class/race to be the top listed character on the select screen). They each have one of two email addresses associated with their respective accounts, in case there is ever a login or password issue. So far none of my accounts for either email address are working, and I have never had this problem before this afternoon.

NOST PVP: Character name(s): Chromecast, Wollensky, Rochambeau, Heldenleben, Carmenjello, Noxzema (there are others but they are not nearly as high level)

Many thanks for someone looking into this!

[pavelsullivan]

It looks like this issue has already been resolved.

Since it's not said often enough (and since so many of these requests on the support forum are bogus) let me say again: Kudos to the NOST team for being quick and efficient when there is an honest problem! You are all the best.

[Benevael]

Greetings,

This was likely the result of logging into one of the accounts too many times with an incorrect password. That can cause a temporary IP ban to be put on the account, which would affect other accounts you try to log into.

In any case, glad it's resolved!

Regards, GM Team.