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Forgot Account-Name

PostPosted: Mon Mar 07, 2016 5:30 pm
by Ziadomo
Dear Support-Team,

It's been a while, since I last logged in to Nostalrius and it seems, that I can't remember my chosen Account-Name.
Therefore I can't reset my password or even log in.

I just tried, to create a new account on my E-Mail and it worked, so I'm assuming it is possible to have multiple Accounts on one E-Mail, cause I am quite sure I used the same one for my old Account.

The only noticable character on the Account should be an Undead Mage around level 38 named something like Ziadomo or Ziadeny. (Sorry, I just don't remember the details that good)

Is it possible to get my hands back on my account with just the information I put in here? (The E-Mail should be the same as the one used for this Forum-Account)

Greetings,

Ziadomo

Re: Forgot Account-Name

PostPosted: Mon Mar 07, 2016 5:42 pm
by Mimma
GM's does not help with retrieving account name.
Your only options are looking in the WTF folder and in the original activation mail.

Nathrizyr wrote:
For the players' security, we never give our account information. This includes username, password, or email

Re: Forgot Account-Name

PostPosted: Tue Mar 08, 2016 3:53 am
by Ziadomo
Sorry, didn't read much about the rules here.

Thanks for the quick reply though!

By the way I did not receive an activation mail for the new account I made just yesterday.
So I assume, I did not receive one for my old account either.
And because I deleted the gamefiles, while not playing, there's no chance to get my old account back?

That would be a bit sad, cause even though my character was not even lvl 60 it was quite some time i put in it. :(