Character deleted

Account or connection issues

Character deleted

by Crotalos » Thu Mar 10, 2016 7:57 pm

Im not actually playing a ton the game but a character i had got deleted today, someone entered my accout and deleted my char, now im changing password but yea... Is there any way I can get my mage back? ;_;
Crotalos
Tester
 

Re: Character deleted

by Dumptruçk » Thu Mar 10, 2016 8:26 pm

I'm sorry to say but characters can not be restored.

https://en.nostalrius.org/terms-of-use

III. Character/Currency/Item restoration

Nostalrius staff will not recover any lost characters, regardless of circumstances. We do not recover any lost items or currency except raid items with the rarity of Epic and above which can be restored in the case of a Server crash/roll-back, providing an in-game ticket is sent to us which fulfills the following conditions:

We will not restore the lost loot if the ticket does not meet all the requirements. Falsified information will lead to immediate account closure.
Exact date of the raid;
Screenshot of the raid ID;
Screenshot of the loot & complete list of raid members;
Name of the player who received the item.
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Dumptruçk
Sergeant
Sergeant
 

Re: Character deleted

by Crotalos » Thu Mar 10, 2016 10:12 pm

Dumptruçk wrote:I'm sorry to say but characters can not be restored.

https://en.nostalrius.org/terms-of-use

III. Character/Currency/Item restoration

Nostalrius staff will not recover any lost characters, regardless of circumstances. We do not recover any lost items or currency except raid items with the rarity of Epic and above which can be restored in the case of a Server crash/roll-back, providing an in-game ticket is sent to us which fulfills the following conditions:

We will not restore the lost loot if the ticket does not meet all the requirements. Falsified information will lead to immediate account closure.
Exact date of the raid;
Screenshot of the raid ID;
Screenshot of the loot & complete list of raid members;
Name of the player who received the item.


Oh well......
Thanks for the answer
Crotalos
Tester
 


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