by Garfunkel » Thu Mar 19, 2015 5:31 pm
The grey ! doesn't show up at all if you're way outside the level range. I'm unsure of the exact requirements but, for example, the Cenarion Enclave guy in Nijel's Point in Desolace is a good example. At level 30, he doesn't have an exclamation mark over his head at all. At level 36, I think, a grey one appeared over him.
Now obviously this doesn't affect your case at all but I wouldn't be surprised if dozens of Alliance players who don't remember or don't know vanilla, have made GM tickets that a quest is bugged and doesn't exist. My view is also supported by the numerous questions in General chats of various zones where people constantly wonder whether an NPC is missing or a quest is bugged and similar things. Meaning that it's entirely possible that GMs are swamped with non-issues which obviously delays the handling of valid tickets.
I've made three tickets, two of which I received reply in under 15 mins, third which went ignored.
FInd me on: Laureliana - Lauraliana - Lauroliana - Lauruliana - Lauriliana
NELF POWER!