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Account Closed

PostPosted: Tue Mar 15, 2016 10:22 pm
by jfmoffet
Hi GM team,

I have been banned 2 days ago and you guys unbanned me.
Now i'm trying to log in and it says my account has been closed...

Characters : Bülma & Albüs
Sever : PVP

Please ? What happened ? :cry:

Re: Account Closed

PostPosted: Tue Mar 15, 2016 10:23 pm
by Nelythia
Probably a ChatSpam again.

You should avoid using public chat channels below level 15 and disable every addon that might use the chat.

A GM will most likely unban you soon.

Re: Account Closed

PostPosted: Tue Mar 15, 2016 10:29 pm
by jfmoffet
Everything was fine yesterday night, i tried to log in today and it says ''account closed''.

I got banned for the ChatSpam thing and i didnt chat ingame since then...

But...when an account get banned, it says ''account banned'', not ''closed'' isnt it ?... :(

Re: Account Closed

PostPosted: Tue Mar 15, 2016 10:30 pm
by Nelythia
If an account gets permanently banned, and ChatSpam is permanently, then you will receive "This account has been closed and is no longer available for use".

If you get suspended, you will get "This account has been temporarily suspended"

Re: Account Closed

PostPosted: Tue Mar 15, 2016 10:32 pm
by jfmoffet
Allright !

I'll just have to wait then i guess...
Thanks for the answers :)

Re: Account Closed

PostPosted: Thu Mar 17, 2016 1:27 am
by jfmoffet
Problem solved ! thanks GM team :)