Account problem, need GM help...

Account or connection issues

Account problem, need GM help...

by rdrmdr » Wed Mar 16, 2016 10:21 am

I need help from a GM to change my account name or delete the accout or change the email.
I have created an account on the site but I put the username with 20 characters long and on the game I can only use 16 so I can't really login to play and I want to use the email that I registered on that account.
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Re: Account problem, need GM help...

by Wrathran » Wed Mar 16, 2016 1:54 pm

You can use the same email for more than one account. I have two accounts with the same email.
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Re: Account problem, need GM help...

by rdrmdr » Wed Mar 16, 2016 2:31 pm

Sorry but that's not true, "Registration failed! Account creation limit reached." shows when I try to create another account with the same email...
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Re: Account problem, need GM help...

by Wrathran » Wed Mar 16, 2016 2:42 pm

Oh strange. It works for me.

Are you using Gmail by any chance? If so, you can easy make aliases by adding "+example" at the end. Like "[email protected]" and "[email protected]".
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Re: Account problem, need GM help...

by Mimma » Wed Mar 16, 2016 4:01 pm

rdrmdr wrote:Sorry but that's not true, "Registration failed! Account creation limit reached." shows when I try to create another account with the same email...


This is not caused by a duplicate email address, but the accounts-per-IP restriction: you can only create two accounts per IP address.

What you can do is to register a new account from another IP address (VPN or even your smartphone) - this will work, also with the same email address.

Note that the restriction only limits creating accounts - not playing them from same IP.
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Re: Account problem, need GM help...

by Pottu » Wed Mar 16, 2016 8:30 pm

Mimma is correct.

The GM team.
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