Page 1 of 1

Account problem, need GM help...

PostPosted: Wed Mar 16, 2016 10:21 am
by rdrmdr
I need help from a GM to change my account name or delete the accout or change the email.
I have created an account on the site but I put the username with 20 characters long and on the game I can only use 16 so I can't really login to play and I want to use the email that I registered on that account.

Re: Account problem, need GM help...

PostPosted: Wed Mar 16, 2016 1:54 pm
by Wrathran
You can use the same email for more than one account. I have two accounts with the same email.

Re: Account problem, need GM help...

PostPosted: Wed Mar 16, 2016 2:31 pm
by rdrmdr
Sorry but that's not true, "Registration failed! Account creation limit reached." shows when I try to create another account with the same email...

Re: Account problem, need GM help...

PostPosted: Wed Mar 16, 2016 2:42 pm
by Wrathran
Oh strange. It works for me.

Are you using Gmail by any chance? If so, you can easy make aliases by adding "+example" at the end. Like "[email protected]" and "[email protected]".

Re: Account problem, need GM help...

PostPosted: Wed Mar 16, 2016 4:01 pm
by Mimma
rdrmdr wrote:Sorry but that's not true, "Registration failed! Account creation limit reached." shows when I try to create another account with the same email...


This is not caused by a duplicate email address, but the accounts-per-IP restriction: you can only create two accounts per IP address.

What you can do is to register a new account from another IP address (VPN or even your smartphone) - this will work, also with the same email address.

Note that the restriction only limits creating accounts - not playing them from same IP.

Re: Account problem, need GM help...

PostPosted: Wed Mar 16, 2016 8:30 pm
by Pottu
Mimma is correct.

The GM team.