Can't create an account?
Posted:
Mon Mar 21, 2016 9:24 amby Cengage
Hello!
I have tried 3 different browsers, 2 different emails, 2 different passwords, 3 different names and everytime I got this message:
OPS!
Something went wrong!
Can you help me, why I can't create a new account. Would love to play on this server.
Greetings
Re: Can't create an account?
Posted:
Tue Mar 22, 2016 11:47 amby Benevael
Moving to support forum, otherwise it will get buried in Account Issues.
I'm not sure what's causing this to happen to you; maybe another GM or player may know?
Re: Can't create an account?
Posted:
Tue Mar 22, 2016 3:01 pmby Diametra
hmmmmm. "Oops. something went wrong," is a message generated by the browser, not by the web pages error scripting, correct? Each browser you have used is generating a message worded the same way? That doesn't seem right.
If clearing your browser cache makes the message go away, then I would assume the problem is that you've already created the account(s) and the info your entering doesn't match what is saved in your browser. But, try clearing caches first.
If everything you use is returning the same results in three different browsers, then I would asume there's something universally blocking the event from your computer. Try turning off firewall and antivirus settings and anything else that could block access to the site. Of course, if that works, go turn all that crap back on again afterwards.
Re: Can't create an account?
Posted:
Tue Mar 22, 2016 3:28 pmby Mimma
I have seen that error mentioned before, and it's definately a server error (it's written by the web page, not an error message from the browser)
Unfortunately there was no solution back then, so I cannot come with further advice
Re: Can't create an account?
Posted:
Wed Mar 23, 2016 7:25 amby Cengage
Well, I have cleaned the caches and I think that help!
I could after a few hours create a new account and now I'm playing!
Thanks for the replies.