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cannot log in to server or website

PostPosted: Tue Mar 22, 2016 6:38 pm
by Jemai
Hello :)

Today in the morning I played for like one hour and about four hours later I tried to log in and got the message "disconnected from the server".

I tried logging in the website and got " Login failed! Bad credentials. ", I tried resetting the password and it said email has successfully been sent to the email account, although I got no emails. I tried restarting computer, deleting WDB files, tried changing WTF file, tried logging in the website from my phone, tried waiting.

ABSOLUTELY NOTHING has worked and I have no idea what to do to fix it. I'm not banned because I haven't done anything illegal, nor does it say so. I tried googling for this problem but the solutions i've seen on google haven't helped me.



I'm desperate to get this to work. I'm craving nostalrius! :P

Re: cannot log in to server or website

PostPosted: Wed Mar 23, 2016 12:35 pm
by Jemai
It still doesn't work... Can any gm/staff or anyone that knows help :/

Re: cannot log in to server or website

PostPosted: Wed Mar 23, 2016 12:55 pm
by Jemai
Okay, so tried resetting password today and it finally worked. But of course the same problem persists. Instant "disconnected from the server" and login failed, bad credentials at website (although I just changed password and changed IP lock)

Re: cannot log in to server or website

PostPosted: Wed Mar 23, 2016 1:08 pm
by Jemai
ISSUE RESOLVED!

Somehow my country doesn't count as in europe although for sure it is. So I think it was an IP lock problem
Thanks for all the help guys (lol)

Re: cannot log in to server or website

PostPosted: Wed Mar 23, 2016 5:28 pm
by merijnvdb
Jemai, could you please tell me what you did after you just changed passwords and changed the IP lock? So did I, but I still get auto-disconnected. (I'm from Belgium by the way).