Page 1 of 1

I suspect my account has been compromised

PostPosted: Tue Mar 22, 2016 11:31 pm
by Notions
When I attempt to login to the website I'm told that my password is incorrect, and when I attempt to login to the game, it disconnects me. I know what my password was, but I tried the forgotten password tool anyway. It said that it sent me an email, but I never received one.

I suspect that my account has been compromised. Is it possible for an admin to assist me in recovering it? I can provide account name, original email address, character names, screen shots... whatever is needed for verification.

Re: I suspect my account has been compromised

PostPosted: Tue Mar 22, 2016 11:41 pm
by Notions
Forgot to mention - I have another account that I haven't used beyond creating a character. That account still works fine. So I know that there are no issues with my connection or game installation. It seems there are a number of others experiencing the same issue as me today. Are there authentication issues going on right now?


Edit: After attempting the password reset again a few hours later, it finally worked. Please disregard.