Is my account locked?

[connqt]

Hello,

I recently took a trip to visit my friend who lives in the United States. I am originally from Canada. We spoke to an admin a couple weeks ago about some concerns we were having. I was worried that since I usually played from Canada, that if I logged in suddenly from Wisconsin, I would be ban for account sharing/selling. The administrator we spoke to (I don't remember his name) was very helpful and assured us that I would not be ban if I logged in from the United States, since travel time is accounted for during these investigations of account sharing/selling.

I have tried to log in all day at my friends, but it keeps giving me "Disconnected from Server" error. I'm not receiving a ban message, so what could this mean? I haven't suddenly forgotten my username and password. I play often. I even tried multiple different versions, old passwords.. but to no avail.

Am I ban? Or am I simply so inept I cant remember my credentials?

edit: Character name is "Gaybae" on the PvP realm.

Please help!~

[invisoz]

i got the same problem, change your password and reset your country lock to Canada

[connqt]

i got the same problem, change your password and reset your country lock to Canada

How can I do this? I can't seem to the find the options anywhere.

[Wrathran]

Here: https://en.nostalrius.org/password
(after you click login on main page you see the link called "Forgot your password? Want to remove IP locks?")