You can ask for a review of your case in the Account issues sub-forum specifying a character name or create a new account to play by our rules. "
Dear administration can you pls explain me why i get ban, and more strange - permanent ban... this is kinda random ban or not? Im actually newbie in World of Warcraft, so i dont know what im doing to get this? Last time im played i shall tested and configured addons for myself...

Dammit im just 11 level in game, and it is my first character!