Items disappeared

Hello. I wrote a couple of times ticket to GM and no one answer on that. I hope that you will answer me here on forum.
Here is the problem.
This morning when I come online I realise that my boots are mission. The first thing that came to my mind was that I put it in my bags or I sold that but no. This is second time that my item disappeared, who know how.
Maybe you can answer me how it's happend? Bug, server problem...???
With respect,
Atina.
Here is the problem.
This morning when I come online I realise that my boots are mission. The first thing that came to my mind was that I put it in my bags or I sold that but no. This is second time that my item disappeared, who know how.
Maybe you can answer me how it's happend? Bug, server problem...???
With respect,
Atina.