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Account banned-Hacking?

PostPosted: Sun Mar 27, 2016 1:29 pm
by Oriomnu
Hello staff

i'm experiencing an issue : when i try to login, it says that my account was banned.
So i checked the topic related with this kind of issue, and i checked my account on the homepage.

It didn't say anything about being banned, so i tried to delete my WDB and WTF folders but nothing changed.

Now, i tried to login again from the homepage in order to check again but now it doens' accept my previous password anymore, so i changed ( i received the email ) but it doesn't accept and says "Bad credentials".

I read that i want' the only one who experience this kind of issue, so i was thinking if there's any chance that i was hacked.

I thank you in advance for any kind of assistance you could provide.

Re: Account banned-Hacking?

PostPosted: Sun Mar 27, 2016 1:30 pm
by Mimma
Post a character and realm name. How would the GM's know what you are talking about?

Re: Account banned-Hacking?

PostPosted: Sun Mar 27, 2016 1:33 pm
by Oriomnu
Character name: Zizagna
Realm: Nostalrius PVP

Again, thank you for your assistance :)

Re: Account banned-Hacking?

PostPosted: Sun Mar 27, 2016 2:04 pm
by Oriomnu
UPDATE:

In the end everything was fine, i just had to wait 30 minutes after server crash and everything now works (with the new password too).

I apologize for this trouble but i wasn't aware of this, in the future i'm going to wait if the server crashes again.

Thank you and sorry again for this misunderstanding.