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Locked out of account

PostPosted: Tue Mar 29, 2016 6:44 am
by peter1501
Hi,

I've recently been blocked out of my account. I assume it is related to the accepting of gold from a friend in my friends list. I did not know that this was against the rules and I was simply excited to get enough gold for my mount (nearly being level 40 and all).

I've also posted once before but I think it was in the wrong thread.

I hope that this can be resolved and I can continue to play :)

Character name: kekburr
Realm: Nostralius PVP server
Blocked from login as of: 28/03/2016

Re: Locked out of account

PostPosted: Tue Mar 29, 2016 1:02 pm
by Eragon
Greetings! Your account has been banned for gold trafficking. The ban has been reviewed and confirmed

According to our ToU:
Nostalrius Begins does not condone the trade of virtual goods or services appearing or originating from the Game, or any other attributes associated with an account or any component thereof for real money, or exchange those items, currencies or services for value outside of the Game. Nostalrius staff reserves the right to close any account involved in such transaction.

Re: Locked out of account

PostPosted: Wed Mar 30, 2016 10:16 am
by peter1501
Hi Eragon,

I never exchanged real money for in game currency :(. I along with my friends all have similar names (inside joke) but I was given gold by a friend to help with my mount. I did not know where the gold came from.

I understand your T&Cs and respect that you are just trying to make a fair service. I feel like I've just been caught up in this and I don't know how to prove my innocence.

Can you please reconsider? I'm more than happy for you to remove the gold from my account. Like I said I have no actual monetary investment. I just want to play.

Kind regards,
Nostralius Fan!

Re: Locked out of account

PostPosted: Fri Apr 01, 2016 11:19 pm
by peter1501
bump