Page 1 of 2

Can't connect to server

PostPosted: Tue Mar 29, 2016 10:37 am
by Tommh
I decided to log in again after a few weeks and now it keeps saying "Disconnected from server" whenever I try to log in. I checked the realmlist, I cleared out unnecessary addons.

Re: Can't connect to server

PostPosted: Tue Mar 29, 2016 10:55 am
by Eragon
Greetings! I understand that you have a problem with the Client, have you tried to delete your WTF and WTD folders? If this don't work try to re-install your Client

Re: Can't connect to server

PostPosted: Tue Mar 29, 2016 1:27 pm
by Tommh
Eragon wrote:Greetings! I understand that you have a problem with the Client, have you tried to delete your WTF and WTD folders? If this don't work try to re-install your Client

Unfortunately none of these things helped.

Re: Can't connect to server

PostPosted: Tue Mar 29, 2016 1:30 pm
by Alyndra
Tommh wrote:I decided to log in again after a few weeks and now it keeps saying "Disconnected from server" whenever I try to log in. I checked the realmlist, I cleared out unnecessary addons.


the server just can't handle the load. try again after the chinamen went to sleep.

Re: Can't connect to server

PostPosted: Tue Mar 29, 2016 2:49 pm
by Crowley
The problem is not on your end Tommh. No green will admit it, but it's Nostalrius's servers these days are like $2 whores choking on too big of a load.

Re: Can't connect to server

PostPosted: Tue Mar 29, 2016 3:10 pm
by Uzephi
Use a Europe VPN. Western hemisphere countries have some odd snag and can't connect to the authentication server through normal means 50% of the time.

Re: Can't connect to server

PostPosted: Tue Mar 29, 2016 6:17 pm
by Tommh
Uzephi wrote:Use a Europe VPN. Western hemisphere countries have some odd snag and can't connect to the authentication server through normal means 50% of the time.

A European VPN? I'm living in west-EU
I've tried logging in literally a 100 times, it doesn't go through. It's definitely on their end as all other servers work perfectly fine and I haven't changed anything in my network settings that could be crucial.

Re: Can't connect to server

PostPosted: Tue Mar 29, 2016 10:54 pm
by Uzephi
Try resetting your password? It seems your end as a lot of us have no issues. I ran into one, but it only affects the western hemisphere as there is a node in Canada that routes to Europe that has been wonky the past month. Other than that one node, I have had no issues logging in.

Re: Can't connect to server

PostPosted: Tue Mar 29, 2016 11:27 pm
by Tommh
Uzephi wrote:Try resetting your password? It seems your end as a lot of us have no issues. I ran into one, but it only affects the western hemisphere as there is a node in Canada that routes to Europe that has been wonky the past month. Other than that one node, I have had no issues logging in.

Yeah I've just logged in, turns out I'm banned. No idea why though.

Re: Can't connect to server

PostPosted: Tue Mar 29, 2016 11:45 pm
by Uzephi
Tommh wrote:
Uzephi wrote:Try resetting your password? It seems your end as a lot of us have no issues. I ran into one, but it only affects the western hemisphere as there is a node in Canada that routes to Europe that has been wonky the past month. Other than that one node, I have had no issues logging in.

Yeah I've just logged in, turns out I'm banned. No idea why though.


Were you entering wrong passowrd? They have a temp ban on certain number of incorrect password attempts. It usually auto-lifts in 15mins-1hr. If not, make an appeal in support - account issues section.