by Mimma » Sun Apr 03, 2016 8:35 am
Novae is spot on: The chat spam filter is very sensitive at low levels, and this is most likely why you were banned.
A GM will revert such ban when he reach your request in the queue.
It is highly recommended that you or any addons does not use the chat before level 15.
GM's are currently very busy, so the request may take a while before being processed, and you are free to make a new account and level while waiting for this one to be free'd - it will be faster to level a new character to 5 than to wait for a GM.