Can't Reset Password

[dynami6]

Hello,

When I try to reset my account password, the email to reset never comes through. I'm pretty confident I'm using the proper email and account name, because when I enter this account name and email combo it says:

"Bad credentials. An email was successfully sent to xxx.yyy@zzz"

(with that being my actual email)

Any idea why I'm not getting the email? It's not going to spam/junk or anything, I checked.

[dynami6]

bump cause I'm a struggle bus

[dynami6]

Is it possible my account got deleted due to me being inactive for awhile?

[Ragstal]

personally i manage to change my pass but i cant login non the less

[dynami6]

Any idea if they deleted older accounts that were inactive for awhile? I made the account around release, played for a month and am back now