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cant login my account a month ago

PostPosted: Sat Apr 02, 2016 4:26 am
by borthas
i made my account about a month or two ago i haven't been logged in. im trying to log in on the game client but its not letting me log on. when i go to log on in t he website it works though.
i re rolled and made a new account and it says that you have to have a password thats 10 characters or more , is this a new feature because my old account is less then 10 characters.
do they delete accounts that dont login after so many days? please someone help because i dont want to lose this account if i can avoid it.