Not getting an email confirmation

I have an active account that I registered almost a week ago and it works fine.
I tried to create a new account for my wife today and she did not receive a confirmation/activation email and her login/password does not work. I checked the spam folders and everything else...nothing there.
I tried to create a new account for my wife today and she did not receive a confirmation/activation email and her login/password does not work. I checked the spam folders and everything else...nothing there.