Hey
I think i got banned today for using multiple characters at once. I think, because i had not seen the rules before i got banned. Before i'd seen more people doing this and i assumed it to be OK, which was wrong. I don't know if i can appeal this ban, however if it helps my case: i didn't use any programs(just alt+tabbing) and i did it when there are less people on the server, so i wouldn't slow someones progress.
If i can't appeal this, can i make a suggestion of sending a warning to someone first, as they might not know the rule like me.