How many hours is the average wait for a ticket response?
Posted: Sat Mar 28, 2015 9:27 pmtitle?
Nostalrius Begins - Quality wow vanilla realm (1.12)
How many hours is the average wait for a ticket response?
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Posted: Sat Mar 28, 2015 9:27 pmRe: How many hours is the average wait for a ticket response
Posted: Sat Mar 28, 2015 10:48 pmwell I have made 3 tickets since I started Nos and I never got a reply on any. To be fair, i am not 100% sure that is the case because I never even saw "you have an open ticket pending" element in the UI after completing the ticket. I assumed it was all good because it said "ticket successfully completed"...but ya I never got any replies from a GM . i do use many addons so it may be interefering somehow
Re: How many hours is the average wait for a ticket response
Posted: Sat Mar 28, 2015 11:48 pmrotten wrote:well I have made 3 tickets since I started Nos and I never got a reply on any. To be fair, i am not 100% sure that is the case because I never even saw "you have an open ticket pending" element in the UI after completing the ticket. I assumed it was all good because it said "ticket successfully completed"...but ya I never got any replies from a GM . i do use many addons so it may be interefering somehow
You have to make a "Stuck" ticket in order to actually talk to a GM.
I made 2 tickets in one day got a reply to both within 2 hours, so it all depends when you make them (when the GMs are online) and how many players are online then.
Re: How many hours is the average wait for a ticket response
Posted: Sun Mar 29, 2015 2:17 amI made 2 Tickets while in uldaman yesterday, (21:00 ish Norwegian time). Got response in about 2 minutes.
+1 to gms
+1 to gms
Re: How many hours is the average wait for a ticket response
Posted: Sun Mar 29, 2015 12:47 pmZyfire wrote:rotten wrote:well I have made 3 tickets since I started Nos and I never got a reply on any. To be fair, i am not 100% sure that is the case because I never even saw "you have an open ticket pending" element in the UI after completing the ticket. I assumed it was all good because it said "ticket successfully completed"...but ya I never got any replies from a GM . i do use many addons so it may be interefering somehow
You have to make a "Stuck" ticket in order to actually talk to a GM.
I made 2 tickets in one day got a reply to both within 2 hours, so it all depends when you make them (when the GMs are online) and how many players are online then.
WOW I totally did not know that...thanks a lot!