why my acc Banned ?

[Kenanda]

Hello.
I got banned and it was not correct.
I was spirit when i had queue on WSG. And i joined to it in spirit form. After it i walked trough the door and ressed on grayveyard after bg started. After ress i was ported through all warsong and died. And got teleport to GM Islend and DCed. Now my account banned.
I'm asked about unban becauce there was not any cheating from my side
Account name: Kenanda;
character name: Dyh

[String]

Greetings,

Your account was banned for botting in PvP.

Ban time: Permanent
Date: 2015-03-24

Regards,
String

[Kenanda]

But i was not botting. Account was suspended after actions that i sad in beginning post and nothing else was happened.
Please unlock my account, i really want to play on this server and i never use any programs for world of warcraft. Its fun game and any botting kills it.