Password incorrect, logging in for the first time.

[Endov]

This account is unable to login to the game for the first time, it shows the average, "Your username or password is incorrect" screen. Just to clarify, I use my Username, not my email? I've tried both but none seem to work. I live in Australia if that makes any difference.

[Diametra]

viewtopic.php?f=45&t=5359