Page 1 of 1
password not accepted while trying to join

Posted:
Thu Apr 09, 2015 7:33 pm
by Quis
Just found out about you,and wanted to sign up. However, after filling in all the info and robotcontrol, my password isn't accepted -- says I need to follow the right format (which I am -- minimum 5 alphanumeric characters). Any ideas?
Re: password not accepted while trying to join

Posted:
Thu Apr 09, 2015 9:19 pm
by Garfunkel
Don't use characters like ö ä å or ó ù and so on.
Also, overly long passwords have caused issues before.
Re: password not accepted while trying to join

Posted:
Thu Apr 09, 2015 10:42 pm
by Quis
have tried all such combinations -- short, long, alpha, numeric, alpha/numeric. no luck.. Error messages say's to use the "right format".
Re: password not accepted while trying to join

Posted:
Thu Apr 09, 2015 11:04 pm
by Snow240
Hey Quis,
For testing purposes, try it on another browser and computer.
Thanks.
Re: password not accepted while trying to join

Posted:
Fri Apr 10, 2015 12:32 am
by Quis
different computer, different browser, but same ip address. still nothing.
Re: password not accepted while trying to join

Posted:
Fri Apr 10, 2015 12:45 am
by Snow240
PM me a username & simple password that you'd like to use and I'll use the site to create an account for you. Make sure this password has not been used anywhere else. You may change it once in-game by typing .account password "old pass" "newpass" "newpass" in chat. Make sure not to chat in open-world where players can see your new password.
Edit: Forgot it requires an email which is probably for password recovery. If you want me to do this for you than include an email. You may create one specific for this purpose if you like.
Re: password not accepted while trying to join

Posted:
Sat Apr 11, 2015 6:41 pm
by Snow240
This was resolved as it was determined that the username was too short and it was misinterpreted as a problem with the password length.
Re: password not accepted while trying to join

Posted:
Sat Apr 11, 2015 6:42 pm
by Quis
It appears I was mistaken about the password being the cause of my prob lems. It was more likely the name I used, Quis, which is only 4 letters. Just a heads up to anybody else who might have the same problem.
Re: password not accepted while trying to join

Posted:
Sun Apr 12, 2015 12:29 am
by Metzu
Quis wrote:It appears I was mistaken about the password being the cause of my prob lems. It was more likely the name I used, Quis, which is only 4 letters. Just a heads up to anybody else who might have the same problem.
Thanks.
Will be a good topic to get back on, if someone is experiencing same problem.