Account/IP-banned?

[zenato]

So I tried to login today after three weeks of not playing, and I get an error message "this world of warcraft account has been closed and is no longer available for use". I have no idea why, I can't login on a new account(which I created just now to try and login), my old one or a friends account. I've tried uninstalling and redownload the new nostralius installer, I've checked the realmlist(it's correct, although when I start up WoW I dont get to choose a realm or anything like earlier), and I've deleted the WTF-files. Therefore I've come to the conclusion that i've been banned, although I'm not sure why... It's actually my first time playing WoW, and I'm a really nice guy to the ppl around me in-game lol. Can an admin or something check so I may fill an appeal?

Login: Zenato
Char-name: Zenato

[zenato]

Seems like I'm IP-banned, my friend tried logging onto my account from his computer at his house, and now his account is banned as well. Would really appreciate if an admin could contact me, because I'm really really sure I've even been close to breaking any rules.

Cheers

[String]

Hi there,

You should be able to connect without any issues (both IP and account have never been suspended).

be aware that the server got a protection against "bruteforce password finding".

If you try to connect on your account too often without the right password, server can deactivate your account for some minutes saying "banned", and then re-activate it.

Regards,
String

[zenato]

Well, somehow it worked now, no idea why Thanks for cheking, maybe something you did fixed it, cheers

[Kraft]

There is no ban on this account.