Unable to Connect

Account or connection issues

Unable to Connect

by Digby » Sat Apr 18, 2015 4:56 pm

I am currently getting an 'unable to connect' message the first time i try to log in then when i try for a second time i get "This World of Warcraft account has been closed and is no longer available for use..." message. I made a post about my account and it does not have a ban on it. Two days ago on a server restart I was spamming login to try and get back in and I believe I may have been IP banned or something. Like I said I have waited two days to try and see if this goes away but it appears as that is not the case. Is there anything I can do? Thanks for your time.

I tried re-installing and that did not work
Digby
Tester
 

Re: Unable to Connect

by crabstorm » Sat Apr 18, 2015 5:24 pm

Same here man. Made a new account just to get the same message. Frustrating.
crabstorm
Tester
 

Re: Unable to Connect

by klensed » Sat Apr 18, 2015 6:31 pm

Same issue here. I've tried tons of things: firewall changes, resetting IP, wiping WTF files, copy and pasting password, and sometimes I can get it but that "fix" stops and I can't get back in the next time around.

It seems that when I log in there is something being triggered in game that causes the issue the next time I try to log in.
klensed
Private
Private
 

Re: Unable to Connect

by Metzu » Sun Apr 19, 2015 10:49 am

Greetings everyone,

I'll mention a few fixes, hopefully they'll be helpful to you guys.

Make sure the realm you're loggin' into is the normal realm, Nostalrius Begins and not the test realms. The test realms will give you a disconnect everytime you try to log in, so when you log in, hit "Esc" button fast afterwards you get the "Success" message and you'll be able to choose the normal realm again.

As already mentioned, you need to register at https://en.nostalrius.org/#iwannaplay - This can be different than your forum account, as the forum account only applies on the forum and not in game.

And the simple one, make sure you're typing the correct information in.

If you're questioning a ban here, please mention your account name, and we'll check it's ban status.

Best regards,

Forum Mod
Metzu
User avatar
Metzu
Senior Sergeant
Senior Sergeant
 


Return to Support