Account Issues

I made an account for this a while back and haven't touched it since. I was initially getting unable to connect messages so I reinstalled the client checked my realmlist and all now I'm getting This World of Warcraft account has been closed and is no longer available for use Please go to http://www.wow-europe.com/en/misc/banned.html for further information. I've checked on these forums and all I see are mods saying "this account has not been locked" well that doesn't really help since I still cannot log in. My account name is crabstorm I rolled another account crabstorm2 to see if that would fix the issue still get the same message. Any suggestions? Help?