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Lost items after a crash!

PostPosted: Mon Apr 20, 2015 12:47 pm
by Taets
Hello. Today in BRD dropped out and I lifted them then was crash servers and they were gone http://db.valkyrie-wow.org/?item=11927, be so kind to return (there is a screenshot).http://mepic.ru/view/?id=1815a9409ecd02 ... 9441b51088

Re: Lost items after a crash!

PostPosted: Mon Apr 20, 2015 1:10 pm
by Pottu
Greetings Taets,

unfortunately we do not recompensate players for items lost due disconnects, rollbacks or looting mistakes. The only exception to this is boss loot from raids.

Re: Lost items after a crash!

PostPosted: Mon Apr 20, 2015 6:17 pm
by Taets
I won't understand your discrimination, that is you want to tell if I beat out http://db.valkyrie-wow.org/?item=11684 and through your fault I will lose it, it is normal? My opinion or you give everything that was lost, up to tooth from a panther (invaluable in fact) or don't give anything...!!!

Re: Lost items after a crash!

PostPosted: Mon Apr 20, 2015 6:21 pm
by Pottu
viewtopic.php?f=2&t=8

IV - Items refunds

If a server crash occurs, epic raid-related items can be restored, providing a message is sent to us which fulfills the following conditions