When you're trying to provide a service, free or paid for, and nearly 10.000 people rely on it, and for some reason it vanishes you should no matter what give those people 5 minutes of your time to explain in a simple sticky what is happening or what to expect.
Not to mention when you've given yourself the liberty to advertise yourselves as "The best gaming experience ever made in history of all time, ever."
All in all my experience here is positive though, I like your server. This is just a tip.