Anyone who plays battlegrounds knows that there is a plague of AFK players on this server. Unlike people who use bots to level/farm or who use exploits and hacks, the AFKers do not receive practically any punishment. Technically it's supposed to be a (minor) ban, but people don't even bother reporting them since tickets take 2 days to get a reponse and by then there's no real evidence available or any way to check if someone was really AFK.
Suggestion: players who receive mulitple tickets (reports) from different players for being AFK should be looked into and if it checks out, instead of punishing them with a meaningless 24h ban, just reset their rank completely. This would greatly discourage being afk and also encourage people to report the afkers because they would know their reports can actually do something.