Helping out people with lost accounts suggestion



I am aware are that the safety accounts is the players own concern.
But atm im in a situation where i have a strong antivirus (bullguard) I make sure not to download any bad files (Keylockers fx) and i have kept the password of my account to my self, not share it with NO one! But today my biggest scare became real! I lost my account! some one got access to it! I have been told by a GM that it is a IP from a country far away from my own. There is no way i can recover my stole account and i have tried to talk to different GM's to try and find a solution sadly with no luck. I know im not the first one to run into this problem so my suggestion is this:
Find a way to show your players that you care about them and wants to help them when they loose something they have invested alot of time in.
Ex, if a GM is contacted by a player that can prove that his account has been hacked by showing that the IP useing the account is not his own and is far away from his, or can show that he can log into a guild webpage with the same char/account name, the GM can reduce the password reset counter to 24hours instead of 10days OR can temp ban the account for 10 days so the player doesnt loose his gold and gear.
I hope that you will listen to this suggestion and will start to help those of us that have been struck by bad luck and have lost our highly loved chars! Im begging for understanding from the GM's and you can see that there is a way that you can help players without compromising your politics
Thank you for reading and understanding
Cheer, a sad sad guy!