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Forgot your password some of the view

PostPosted: Thu Oct 15, 2015 11:09 am
by 391484232
recently, a large number of chinese players account has been stolen. chinese domestic someone deliberately put the trojans.
i think we should replace change the password and forgot your password approach.in my opinions,we should have a way for changing or reseting password example e-mail.
after the account has been stolen, only need to sign once a day. we have no way to retrieve my password.

Re: Forgot your password some of the view

PostPosted: Thu Oct 15, 2015 4:11 pm
by Glenzig
If your a count has been stolen, it's going to get banned anyway. So changing the password reset for this reason would be pointless.

Re: Forgot your password some of the view

PostPosted: Thu Oct 15, 2015 4:30 pm
by 391484232
Glenzig wrote:If your a count has been stolen, it's going to get banned anyway. So changing the password reset for this reason would be pointless.

you mean?account has been stolen. regardless of this thing? give the hacking people?
uur account is in the game. unly account password is modified by someone hacking. he will sign in once a day.
day today, there are eight friends account stolen.
we have no way.this is a waste of our time and money.
go on like this, we can only leave this game.

Re: Forgot your password some of the view

PostPosted: Thu Oct 15, 2015 4:47 pm
by Pokeypointy
Nostalrius wrote:Please note that account sanctions will persist regardless if the violations originated from a third-party individual, as it's up to the account owner to ensure that their account is sufficiently protected. It is your responsibility to know, understand and adhere to the Terms of Use, ignorance is not an excuse.


Just going to leave this here, it's something that gm's mention on every similar case and it's pretty much a conversation-ender with this case as well.

Re: Forgot your password some of the view

PostPosted: Thu Oct 15, 2015 6:47 pm
by Glenzig
391484232 wrote:
Glenzig wrote:If your a count has been stolen, it's going to get banned anyway. So changing the password reset for this reason would be pointless.

you mean?account has been stolen. regardless of this thing? give the hacking people?
uur account is in the game. unly account password is modified by someone hacking. he will sign in once a day.
day today, there are eight friends account stolen.
we have no way.this is a waste of our time and money.
go on like this, we can only leave this game.


Time and money? This is a free server. You aren't spending any money to play it, and you definitely shouldn't be making any money.

Your account info is your responsibility. If it gets stolen, that is your fault. If it is stolen it will get banned, therefore you don't even need to worry about resetting your password.
If you can prove that your account has been stolen, this in no way benefits the theif, since the account will be permenently banned as a result.