Item recovery Roll Back

[brozenadenzen]

Hi, I was wondering is there any way to recover a lost item due to roll back. The situation is this - we were doing SFK, killed a boss and he dropped the caster shoulders. Feline Mantle is the name. I got it, equipped it but the crash made it disappear. This is not a rant, not blaming anyone, just would be lovely

[eric125]

Staff only recover epics dropped in raids

[AverageJoe]

https://forum.nostalrius.org/viewtopic.php?f=2&t=8#p13
Item Refunds > Only epic raid items are restored under certain conditions.