precisely, macgarthur hit it on the head, its taken us until now just to get the assistance of them providing us with logs because we have to beg and plead for anything around here, and ontop of that every staff member seems content to copy and paste entirely irrelevant server rules until the such a time where the subject in question proves himself innocent of his own accord. "Dont delete your account for fun" thanks viper, can always count on you homie....
and you can believe that a helping hand is all weve been trying to get since the incident, keeping in mind that this character was more valuable to the guild (not to mention Horde) than our gbank
by operating this "guilty until proven innocent, while keeping all our cards close to our chest" policy is making this a community vs staff thing which is very very unhealthy and slowly degrades bit by bit the respect we may have for you for doing your jobs.