Page 1 of 1

Where do you report bots to?

PostPosted: Tue May 26, 2015 10:45 pm
by Rogue223
I am not sure where to post or how to contact a GM about bots I see running around.

Example Ceens, 27 Shaman in southern barrens..

Re: Where do you report bots to?

PostPosted: Tue May 26, 2015 10:52 pm
by Xylon666Darkstar
Make a ticket in game, pref with ss of chat activity. S'what I've been doing, and it's been pretty effective on my end, and GM's end together.

Re: Where do you report bots to?

PostPosted: Wed May 27, 2015 10:46 pm
by Rogue223
Bump, he's still going strong no one checking tickets?

Ceens 28 shaman
Bentsen 33 druid
Effen 32 Rogue

Sigh, they don't respond to chat and run some paths over and over again.

Re: Where do you report bots to?

PostPosted: Thu May 28, 2015 4:06 am
by Rhinzual30
Xylon666Darkstar wrote:Make a ticket in game, pref with ss of chat activity. S'what I've been doing, and it's been pretty effective on my end, and GM's end together.

Does this work with the goldselling bots as well?

Re: Where do you report bots to?

PostPosted: Thu May 28, 2015 6:18 am
by Xylon666Darkstar
Works just fine for me. Report under verbal harass, time time, chat logs + ss. usually answered by gm hour or so for each

Re: Where do you report bots to?

PostPosted: Thu May 28, 2015 6:38 am
by Rhinzual30
Xylon666Darkstar wrote:Works just fine for me. Report under verbal harass, time time, chat logs + ss. usually answered by gm hour or so for each

Awesome, thanks.

Re: Where do you report bots to?

PostPosted: Thu May 28, 2015 3:42 pm
by ceen2
There is no rule to answer anyone.

Re: Where do you report bots to?

PostPosted: Thu May 28, 2015 8:54 pm
by AverageJoe
All issues can be reported in-game using the "Help" button. I'm not sure which of the categories work, but I've always used the "Stuck" option and it's what I've seen all the GMs recommend when people inquire on the forums. If it's something that can't be fixed or investigated in-game, GMs will instruct you to inquire about it on the forums or through private messages.

Help > Issues a GM can assist with > Character Stuck > Still stuck, page a GM > Description: fill out your ticket with your problem or report the players you believe are violating the Nostalrius Terms of Use. Provide as much info as possible including character names, levels, races, classes, and links to screenshots or videos of the violation in action. Use a free image hosting site like imgur to link to your screenshots.

Ideally, in the case of bots, you should actually report them in-game and not on the forums because if the person using the bot program browses the forums here and sees their character mentioned in a thread or if you post a screenshot of their character and they see it, they're likely to stop botting for a while while the GMs investigate to avoid getting banned. Report them in secrecy to make it easier on the GMs.