account deacivated

[Chikyu]

i tried to log into my account and the first time i log in it says unable to connect and when i try again it tells me that my account has been deactivated and no longer in use i dont know if this is a ban or some clerical error but id like to get my account back. also when i tryed to log into the forums it told me the account name doesnt exist so i had to make this account so i could make my case known the account name is Haniwari the chars on the account should be a lvl 34 warlock named gwencraft and a lvl 11 or 12 warrior named Haniwari. plz i need help.

[Aunstic]

Forum accounts and in-game accounts are separate. Login to https://en.nostalrius.org/ with your in-game account to check your account status. If you there is no message stating your account has been banned, you most likely received a temporary IP ban for trying to login too many times without success. It lasts 10-15 minutes.

[Chikyu]

ok so ive checked my account on the web site and theres nothing i can log in there but its still telling me that my account has been deactivated. *note. I do play on the vanilla server from 2 different comps. I travel a lot and so i have my home tower and my laptop. i dont know if that would affect anything.

[Aunstic]

ok so ive checked my account on the web site and theres nothing i can log in there but its still telling me that my account has been deactivated. *note. I do play on the vanilla server from 2 different comps. I travel a lot and so i have my home tower and my laptop. i dont know if that would affect anything.

Check if your realmlist is correct.

[Chikyu]

i have checked and double checked everything that i could the realmlist is correct the version of the game is correct. the exact words that it is telling me is as follows. "this world of warcraft account has been closed and is no longer available for use. please contact blizzard." the last part im not doing because, vanilla but my realmlist is correct my password is correct the account name is correct. i dont know what else i can do except wait for a answer to what is wrong.

[Aunstic]

Didn't read your 1st reply to me. There is indeed a way to login on that page. At the top it has a link to https://en.nostalrius.org/login -- you can verify if your account has been banned there.

[Chikyu]

ok so i can log into the web site but when i try to log into the game it tells me the account has been deactivated. i logged into the site all it tells me is my last log in was from my IP and then it says i can change my password ingame by using the command, on that page i dont see any indication that my account has been banned.

[Chikyu]

two days and i still cant log into the game, i can however log into the website. i dont know what else to do other than make a new account and start from scratch and if thats the case im done with this realm. i honestly dont know why this is happening to my account i havent done anything against the terms and conditions. plz i wwould really like my account back.