Banned

Banned

by Memorexx » Fri Aug 28, 2015 1:12 pm

My account is account name: -Snipped- is banned.

Played on it as usuall and woke up this morning and couldnt log in.
Then later I got the msg that it was banned...
Last edited by Abathur on Fri Aug 28, 2015 1:52 pm, edited 1 time in total.
Reason: Security Purposes.
Memorexx
Tester
 

Re: Banned

by Abathur » Fri Aug 28, 2015 1:53 pm

Salutation Memorexx.

The respective account is currently not banned. However, there's a security measure that temporarily IP ban users who consistently attempts to login with incorrect credentials. The duration varies depending on how many attempts occurred and increases on further failures. Users may recover their lost password by going here. This feature was designed to recover accounts whose owner forgot the login credentials and becomes available when the account has been offline for 10 consecutive days. Please note that we do not recover lost and/or hacked accounts.

Regards,
GM Team.
The basis of patience is not simply the ability to wait - it's how we conduct ourselves as we wait.
Polycentric Harbor
User avatar
Abathur
Game Master
Game Master
 


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