Need help! Cant log in

Need help! Cant log in

by satortrog » Fri Aug 28, 2015 8:25 pm

Help me! I cant log in, game gives me "Disconnected from server" just after I'm enter password.
Am I banned? I still haven't any ban info at Nost web site... and I never did anything wrong o_O
deleted WTF folder, doesn't help, Help me!!!
Ingame character - Satortrog
satortrog
Tester
 

Re: Need help! Cant log in

by Abathur » Sat Aug 29, 2015 11:57 am

Salutations satortrog

The account associated with the character Satortrog is currently not banned. However, there's a security measure that temporarily IP ban users who consistently attempts to login with the incorrect credentials. The duration varies depending on how many attempts occurred and increases on further failures. Users may recover their lost password by going here. This feature was designed to recover accounts whose owner had forgotten their login credentials and becomes available when the account has been offline for 10 consecutive days. Please note that we do not recover lost and/or hacked accounts.

Regards,
GM Team.
The basis of patience is not simply the ability to wait - it's how we conduct ourselves as we wait.
Polycentric Harbor
User avatar
Abathur
Game Master
Game Master
 


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