Banned 05.09.2015

[Vancold]

I can't log on my account, because it says I've been banned. I was inside Zul'Farakk and suddenly the whole group had a huge lag spike and it disconnected me. Then I tried to get back as fast as possible, but it kept sending the "Unable to connect" message; I tried a gazillion of times and then it gave me the ban message.

My character name is Vancold.

[Ithlien]

Greetings,

The account associated to your character has never been banned. The system automatically places a temporary ban after too many login attempts for security purposes. Please try again in ~15 minutes.

Sincerely,
GM Team

[Vancold]

Greetings,

The account associated to your character has never been banned. The system automatically places a temporary ban after too many login attempts for security purposes. Please try again in ~15 minutes.

Sincerely,
GM Team

Hi, Ithlien. I tried to login after several hours (I had to go to bed yesterday) and today I still can't log in. The same error message appears. What can I do to play again today?

[Vancold]

Issue resolved: now I can log in to my account again.

Thanks for your patience,

Vancold

[Abathur]

Issue resolved, thread locked.