My account login exception

[Pottu]

My account：Has been unable to connect state ，Request GM to solve the problem

[Pottu]

Please give us an character name instead of an account name.

[Abathur]

Please give us an character name instead of an account name.

-Snipped- / Abadnews

[popsixseven]

Please give us an character name instead of an account name.

character name：Abadnews-mage

[Abathur]

Salutations popsixseven.

The account associated with the character Abadnews is currently not banned. There's a security measure that temporarily IP ban users who consistently attempts to login with incorrect credentials. The duration varies depending on how many attempts occurred and increases on further failures. Users may recover their lost password by going here. This feature was designed to recover accounts whose owner forgot the login credentials and becomes available when the account has been offline for 10 consecutive days.

Regards,
GM Team.

[popsixseven]

-Snipped-