Cannot login in game

Cannot login in game

by devilmars » Mon Sep 14, 2015 2:53 pm

Hi,

Today I tried to login but I got a message saying unable to connect. I'm pretty sure that I type my password correctly because I've been using the same password since the first day. However I know the server is online because my friend can login just fine so I'm guessing that's just a way for the server to tell me my password is wrong.

The strange thing is that my friend in guild says my character was online 22 hours ago but I know I myself haven't been logging in for two days. I thought someone just hacked my account. So I'm here to write to seek for help to retrieve my password.

My character name is Nmzllol, a lvl 38 dwarf hunt and it's the only char under this account.

Thanks and appreciate your time!
devilmars
Tester
 

Re: Cannot login in game

by Pottu » Mon Sep 14, 2015 9:41 pm

Greetings,

your account is not banned. Account security is the responsibility of the player.

The GM team.
User avatar
Pottu
Game Master
Game Master
 

Re: Cannot login in game

by devilmars » Tue Sep 15, 2015 1:21 pm

Pottu wrote:Greetings,

your account is not banned. Account security is the responsibility of the player.

The GM team.

Then please close this thread.
devilmars
Tester
 


Return to Account issues

cron