Unable to password reset

Unable to password reset

by Patizon » Sun Sep 13, 2015 6:23 pm

Hi Admin,

A few months ago I forgot my password and I tried to log in without success. Then I tried to reset my password also without success. Then I give it up with idea sh*t happens because I'm a cassual player and I even have not much time to play.

Now I would like to look into the game and maybe spend some time there. I'm trying to reset my password again but it says "An email has already been sent to recover this account password."

But there is a problem, I never get any email with password reset informations / instructions. Not in the past, not now.

Maybe I do something wrong? Maybe it is bugged? Maybe You can help me?

I appreciate any response.
Thanks. :)

P.S. Character: Barathol
Patizon
Tester
 

Re: Unable to password reset

by Patizon » Wed Sep 16, 2015 4:40 pm

Can I get any response please? :)
Patizon
Tester
 

Re: Unable to password reset

by Glenzig » Wed Sep 16, 2015 5:27 pm

Did you check to see if the email got marked as spam?
Glenzig
Stone Guard
Stone Guard
 

Re: Unable to password reset

by Patizon » Wed Sep 16, 2015 5:28 pm

Sure, nothing...
Patizon
Tester
 

Re: Unable to password reset

by Glenzig » Wed Sep 16, 2015 6:10 pm

Sorry. That was all I had. :(
Glenzig
Stone Guard
Stone Guard
 

Re: Unable to password reset

by Patizon » Wed Sep 16, 2015 6:13 pm

At least some response, thx :)

And any expression from GM / Admin?
Patizon
Tester
 

Re: Unable to password reset

by Patizon » Fri Sep 18, 2015 2:36 pm

Can I get a serious response from admin / GM, please?
Patizon
Tester
 

Re: Unable to password reset

by Patizon » Sat Sep 19, 2015 12:32 pm

Lol, problem solved :D

Today I remembered my old password :D

Anyway, when I tried to reset my password via https://en.nostalrius.org/login it says "An email has already been sent to recover this account password" but I really didnt get any email with password reset informations / instructions.

And if I remember corectly I never recieved confirmation email that my acc was created.

I found this topic viewtopic.php?f=45&t=1688 but there is no explanation from GM/Admin. Maybe it is my case also.

It scares me a little bit because if I need to change the password at some point in the future, I simply can't.
Patizon
Tester
 

Re: Unable to password reset

by Glenzig » Sat Sep 19, 2015 12:52 pm

Awesome! I'm sure that was quite a relief.
Glenzig
Stone Guard
Stone Guard
 


Return to Account issues