Account suspended

[Robinnaiitor]

Hi everyone,

I was playing WoW last night, and suddenly I got banned all of a sudden.
More players have said this, but I was literally doing nothing.

At the time I was taking a cookie from my plate and when I looked back to my screen, I was disconnected, and banned according to the site for "Cheat".

You are banned until September 20th 2015 21:48:05 PM for the following reason: "Cheat".

I do not know what the server time is (I'm in UTC), I thought UTC+1. So I should be able to login again tomorrow.

After reading the rules on the forum, I believe this is not a permanent ban, but I wanted to address the ban just in case.
My character name is : Gotchya

To be clear: I did not use any form of hacking/exploiting

[Mopar]

Bans for cheating are always permanent. Probably you worked out the time difference incorrectly; it would be showing the date and time you were banned, not when it will be lifted.

In any case, if you can describe what was happening and where you were that may help in your appeal. Also, even if you were doing nothing at that particular time, the activity that caused the ban may have happened at some point before, so if you remember anything unusual that happened at some point, then would be good to mention it.

[Robinnaiitor]

Bans for cheating are always permanent. Probably you worked out the time difference incorrectly; it would be showing the date and time you were banned, not when it will be lifted.

In any case, if you can describe what was happening and where you were that may help in your appeal. Also, even if you were doing nothing at that particular time, the activity that caused the ban may have happened at some point before, so if you remember anything unusual that happened at some point, then would be good to mention it.

At the time I was doing DM with some friends, we were at the second door (before Sneed) having a manabreak.
I was standing on the corner of the heightened path what is before the door.
See the image below (this is from retail WoW, but I wanted to indicate the spot I was standing in)


Maybe the anti-cheat could not handle this or something ?
And I repeat, at the time of the ban I was standing still in this spot.