Account closed for no reason

Account closed for no reason

by ingemar1992 » Sat Sep 26, 2015 11:05 pm

This world of warcraft account has been closed and is no longer available for use.

What?

Was chilling on my lvl 21 druid when my friend trying to log on this server.
He got unable to connect serveral times so i tryed to log on his account to check if it was something wrong with his wow folder/installation files.

Please help me.
Spent much time already on this server. :evil: :evil: :evil: :evil: :evil:
ingemar1992
Tester
 

Re: Account closed for no reason

by Eligius » Mon Sep 28, 2015 8:34 am

Try to log in on the website https://en.nostalrius.org/
if you have been banned it will tell you the reason
If you don't see anything, it probably means that you have been temporarily locked out, it happens automatically after several logins in a row
User avatar
Eligius
Senior Sergeant
Senior Sergeant
 

Re: Account closed for no reason

by Bleachy » Mon Sep 28, 2015 9:06 am

ingemar1992 wrote:He got unable to connect serveral times so i tryed to log on his account to check if it was something wrong with his wow folder/installation files.

Please help me.
Spent much time already on this server. :evil: :evil: :evil: :evil: :evil:


This could be where the issue is - Account sharing is not allowed.

How can the admins know that you were just "checking" ? Its prob picked up attempted logins from different IP's in a matter of mins.

There may be the case that an incorrect password was entered and the account is on lockout - If this is the case I think it clears in 24 hours (dont quote me on that though)
Bleachy
Sergeant Major
Sergeant Major
 

Re: Account closed for no reason

by tigru » Mon Sep 28, 2015 10:29 am

Greetings,

In order to start an investigation we need a character name (not the account name).

Regards,
GM Team
User avatar
tigru
Game Master
Game Master
 

Re: Account closed for no reason

by Diaboliko » Mon Sep 28, 2015 12:24 pm

Tigru i am waiting for some1 response plz
Diaboliko
Private
Private
 

Re: Account closed for no reason

by MerlinAlive » Mon Sep 28, 2015 1:27 pm

Diaboliko wrote:Tigru i am waiting for some1 response plz

tigru wrote:Greetings,

In order to start an investigation we need a character name (not the account name).

Regards,
GM Team
MerlinAlive
Grunt
Grunt
 


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