Cant login

Cant login

by Kharaltis » Mon Sep 28, 2015 8:53 am

Hi
i cant login
and my friend says i was online for 8 hours
it cant be.....
i was one week not online i was in Therapie.

i dont know my email .... amnesie

was my account hacked then ?
what can i do ?
Kharaltis
Tester
 

Re: Cant login

by Bleachy » Mon Sep 28, 2015 8:59 am

Kharaltis wrote:Hi
i cant login
and my friend says i was online for 8 hours
it cant be.....
i was one week not online i was in Therapie.

i dont know my email .... amnesie

was my account hacked then ?
what can i do ?


It looks like your account has been hacked - Once an account has been hacked it cannot just be returned to you. Players are responsible for thier own account security and the admins take no responsiblilty for hacked accounts.

Sorry to be the bearer of bad news.
Bleachy
Sergeant Major
Sergeant Major
 

Re: Cant login

by Kharaltis » Mon Sep 28, 2015 9:05 am

wtf
can the account banned

i dont let my char played for a other gamer (hacker) .
Kharaltis
Tester
 

Re: Cant login

by Bleachy » Mon Sep 28, 2015 9:08 am

Kharaltis wrote:wtf
can the account banned

i dont let my char played for a other gamer (hacker) .


As you were online for 8 hours when you were not there - It looks pretty evident that your account has been hacked. It does state in the terms for this server that if a 3rd party gains access to your account and does bad things it will not allow your account to be whitelisted.

I am sorry to say the account appears to be lost. :(
Bleachy
Sergeant Major
Sergeant Major
 

Re: Cant login

by tigru » Mon Sep 28, 2015 9:47 pm

Greetings,

In order to start an investigation on your account, we need you to provide a character name that is on your account.

Regards,
GM Team
User avatar
tigru
Game Master
Game Master
 


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