Can't remember password or email?

Can't remember password or email?

by kurt1212 » Wed Sep 30, 2015 1:58 am

I haven't logged in, in around 3 weeks? It's a 41 ud warrior, last I remember I was in swamps of sorrows. I have mount, around 170g, 205 enchanting, 225 alchemy, 225+ fishing/fa/cooking, sm shoulder, etc.. I can prove it's my account. Please help.
kurt1212
Tester
 

Re: Can't remember password or email?

by MrMisfit » Wed Sep 30, 2015 8:18 am

How many emails do you have that you can't remember which one you used?
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MrMisfit
Grunt
Grunt
 

Re: Can't remember password or email?

by Bleachy » Wed Sep 30, 2015 8:19 am

kurt1212 wrote:I haven't logged in, in around 3 weeks? It's a 41 ud warrior, last I remember I was in swamps of sorrows. I have mount, around 170g, 205 enchanting, 225 alchemy, 225+ fishing/fa/cooking, sm shoulder, etc.. I can prove it's my account. Please help.


Sorry Kurt - But without the email address there is no way whatsoever you will be able to get the account password reset or the details.
Bleachy
Sergeant Major
Sergeant Major
 

Re: Can't remember password or email?

by kurt1212 » Wed Sep 30, 2015 11:53 pm

Can you check if it's been hacked or is it my mistake?
kurt1212
Tester
 

Re: Can't remember password or email?

by Bleachy » Thu Oct 01, 2015 8:24 am

kurt1212 wrote:Can you check if it's been hacked or is it my mistake?


If you log onto the website and attempt a password reset it will ask for the email address - If you place the email address in and it works then you know the email address is correct.

As a non admin - That is the best I can offer you.
Bleachy
Sergeant Major
Sergeant Major
 

Re: Can't remember password or email?

by tigru » Sun Oct 04, 2015 10:14 am

Greetings,

Without a character name we cannot start an investigation. We cannot check all character lvl 41 in Swamp of Sorrows.

Provide a character name and we will look into this matter.

Regards,
GM Team
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tigru
Game Master
Game Master
 


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