Unable to connect on main account.

[JaydynZ]

So I recently took a break off Nostalrius for about 1-2 months from my main account and finally decided to come back. I downloaded the client and go to login with the same credentials but every time I'm getting Unable to Connect so then I go and create a second account to see if it was on my end. Then when I try to sign in on the new account it works completely fine. Not sure if this post is in the right place but I'm just a little confused. I'm also 99.99% sure that the credentials I'm signing in with on my first account are correct.

[Bleachy]

If you are conencting fine with the second account it appears to me that the credentails you are using are incorrect.

You could try using the password reset web portal.

[Bonchooka]

This same exact thing is happening with my account. I took a break from the game for a month+, I come back and with what I know are the right credentials I'm Unable to Connect. I connect fine with a second account.

I tried resetting the password via the website, but it says there isn't an account with my e-mail.

Yet, when I try to input login credentials for a non-existing account, it just brings up the "The information you have entered is not valid" message; for my account, whether I enter the right password or not, it goes Authenticating, Handshaking, Unable to connect.

If I were banned, I'd a least be able to tell by logging into the website, but I can't even do that.

Unable to connect, unable to connect, unable to connect.

[Ragstal]

If you are conencting fine with the second account it appears to me that the credentails you are using are incorrect.

You could try using the password reset web portal.

maybe that or...the thing is it happened to me once but i dont remember how i fix this...if its handshaking then maybe is the right data ur giving i believe... u still tried after a while to see any change?